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Vm jayadeesh kumar filed complaint against Ola Cab on Aug 24, 2019
Subject: Re: Sorry, We could not schedule a ride for you
The cab was booked for my dad (a senior citizen) to be dropped off at Banaswadi Rly station. Hope the importance of the ride at a peak time in this city is well understood at your end and also aware of the inconveniences caused due to the last *min of cancellation. The quality of the service being rendered by your firm may be kept on priority as many a time I have encountered last minute cancellation by the driver.
Reply Received:
Hi
We're sorry that we could not serve your ride request for **:** PM, ** Aug. We are working hard to ensure that this does not happen in future. While we wait to serve you again, here is an exclusive KK**PKN*MP coupon just for you. Use it before **.**.**** to get **% off up to Rs ** on your next ride. *Coupon not applicable on rentals/outstation rides
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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