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Xiaomi Mi India - Not repairing our TV and mental harassment

Manpreet Kaur filed complaint against Xiaomi Mi India on May 29, 2023

We have lodged a complaint regarding our MI TV a month before and they still haven't repaired it yet, they haven't called us yet. We are calling them everyday and are asking for updates and they are asking that someone will contact us tomorrow, but it has been a month and their tomorrow hasn't arrived yet.
This is a clear case of mental harassment.

We asked them to give us either a refund or replacement of our TV but they clearly refused it. If they aren't able to repair, then the least they can do is provide us with the above solutions.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Xiaomi Mi India

24

Total Complaints

14

Total Resolved

58.33%

Consumer Satisfaction

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