Facebook Pixel Tracking

Xiaomi Mi India - Laptop Damage in just 10 month

Devendra Sanwariya filed complaint against Xiaomi Mi India on Aug 21, 2021

I purchased mi notebook horizon ** i* *GB *** GB on **-**-**** by paying **,*** Rs by trusting the company as they claimed to provide good products in India or world. But let me highlights the inside story. After ** month of purchase there was a problem in both USB *.* port, USB Type C and HDMI *.*b. I went to Mi care then submit the laptop. After testing they said your laptop motherboard is also damaged. I called on mi customer help care, tell them everything. I confirmed from them that if motherboard of any laptop is damaged, definitely it will affect others parts too. I told them it means my product is totally or partially damaged already. So, I ask why should I accept that damaged laptop. They said we will fix the laptop by changing the motherboard. I asked why are you changing only my motherboard, you should change all the parts of my laptop. Since motherboard connected to all important part of laptop. I told them that your company provided a damaged machine to me. If you change the motherboard how sure you are that it will not damaged in ** months. And if fortunately, motherboard works well then what about the other parts which are already partially or fully damaged. I will have to pay for all that’s part if they fully damaged in future if products work. I also ask them what is the average life of your products, they said * year and we provide only warrant not guaranty. It means your product life would be * year only after that it would be fully damaged or you have to repair it by paying money. I wasted my money totally.

Share, let the world know

Complaint Status

Resolution Demanded:

Replace / Fix problem

Xiaomi Mi India

24

Total Complaints

14

Total Resolved

58.33%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Manasa on Jun 12, 2023

Xiaomi Mi India – Default piece received Closed

Bought a tab on ** th may **** It is not working from last ** days as it is going to sleep mode very frequently with out doing anything and I set the sleep mode time after **min of inactivity but it's going to slee...

Manpreet Kaur on May 29, 2023

Xiaomi Mi India – Not repairing our TV and mental harassment Closed

We have lodged a complaint regarding our MI TV a month before and they still haven't repaired it yet, they haven't called us yet. We are calling them everyday and are asking for updates and they are asking that some...

Love Mehta on Aug 24, 2022

Xiaomi Mi India – Not working Closed

I’ve purchased a MI **inch horizon Tv from MI Store on **th January ****, and they give * year warranty and * year extended. I registered a complaint on **rd may, TV was not working properly there was glitches and s...

D Agrawal on May 25, 2022

Xiaomi Mi India – Unfair means by MI Closed

We bought the 'Mi True Wireless Earphones *C White' in Dec,**** and these stop working last month. We reach out to support team and they advised to submit it to near Service Center. Which we submitted on ** May,**...

Ayush Prasad on Mar 19, 2022

Xiaomi Mi India – Bloatware and heavy uiClosed

This phone literally.Non of the chrome tabs open, such a heavy ui and full of ads and bugs .Your company makes affordable phones but this should not be s standard!!!! Total waste of time and money