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Swatinanda Pahi filed complaint against Dmart on Oct 17, 2022
On *st October ****, whilre paying for dmart, due to network issues my money was in processing state. So my friend paid. After some time like *-* hour, it got paid to dmart.
So I requested for a refund, and the dmart customer support team registered my name with UTR no. And informes within *-* business day it will be refunded. Its been **th October and the money has not been refunded yet, so when continuously following up with the customer support, they are giving lame excuses like you check bank statements, we will check with account manager and other things.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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