Loading...
Mayank gupta filed complaint against Zomato on May 1, 2019
I have ordered some food from a restaurant through Zomato. Because of the restaurant mistake, they mixed up the order and gave the wrong order. When I contacted the restaurant they agreed to refund but refund needs to be processed through Zomato. I have the call recording of the restaurant where they have no problem in the initiating the refund but Zomato is giving excuses like not able to connect restaurant or restaurant is denying. I know the restaurant is ready for the refund but these Zomato guys are not trying and not giving any support. I m not able to clip here the call recording with the restaurant.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Mara food mah hair ha jab mana zomato pur complaint ke wo bol rahe ha hmare koi galti nhi refund nhi kare ga mara money proper waste hue ha and mara pass full evidence ha
An order was made in zomato from Gharse, colaba Mumbai. Expected delivery was within ** minutes and no delivery was received for * hours. The order was cancelled and no refund has been given to me. Order Id- *******...
**nd September **** I ordered kunafa chocolate cake from Zomato outlet name came ribbon and balloons before ordering I typed the delivery address selected that same address for location as well virar west order plac...
I Opened Zomato App To Order Order. I've been offer Food Rescue Discount By Zomato In Which They Gave Discount On Food Order Which is cancelled by other at lower prices so i grabbed the offer. In that order there wa...
The status of refund shows that the refund is completed but I did not receive it I tried everything I could but all of it was useless the food was not delivered either