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Hathway Broadband Internet mumbai - Not providing the promised speed and connectivity

Aniket Paradkar filed complaint against Hathway Broadband Internet mumbai on Mar 17, 2021

I am not being provided the required speed as promised to me by Hathway. Also I am facing a lot of connectivity issues . I have paid the Internet charges annually and still I am getting poor service. I have raised the complaint with them and also with their appellate authority but still it is not resolved . No service technician visits the house to inspect CPE (Customer Premise Equipment) for fault detection or does not call to acknowledge whether the issue is resolved or not . It has been over a month now and I am facing lot of problems due to this . I am working from home and my work depends a lot on internet but due to their poor customer service it is affecting my work.

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

Hathway Broadband Internet mumbai

3

Total Complaints

1

Total Resolved

33.33%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

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