Fab Hotels - not provide room as per comitment

Chirag thacker filed complaint against Fab Hotels on Dec 18, 2018

i was book Fab Hotel Hyson International
***/*** Brahans Business Park, ** - A Mahal Estate, Off Mahakali Caves Road, Near Sun Pharma, Andheri East
Mumbai, India
by fab hotel corporet agent
Mr Dhruv Khurana
Key Account Specialist
Mobile +** **********
From ** Dec to ** Dec My Booking Id is WZROFP and XKHL**

At the time of booking Mr Dhruv Khurana was conform me for providing separate bed for guest at hotel for ** to ** and ** to ** we have to manage with single bed

we were agree with same also we was pay advance amount same
after payment now Mr Dhruv Khurana saying he is not able to provide separate bed for guest
also not give money to refund

i

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Fab Hotels

Total Complaints

Total Resolved

50.00%

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