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Yatra com - Not giving enough Baggage allow against what is paid for

Fahim Raza filed complaint against Yatra com on May 14, 2022

Today I purchased extra baggage from Yatra Apps for my booking. I Paid **** rupees for ** Kg. The yatra Apps is Clearly showing that baggage allowance is **kg ( free) + ** Kg (paid). Now when I checked in Air Asia website . It is just showing * Kg only as Add on + ** Kg ( Free).
In this descripency , I am unable to take decision how much luggage I should carry to Airport.
Second thing why should I pay **** rupees for *Kg only. Look like I got cheated.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Yatra com

13

Total Complaints

13

Total Resolved

100.00%

Consumer Satisfaction

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