Yatra com - Financial loss due to technical error of yatra
Kumar Abhishek filed complaint against Yatra com on Jun 12, 2021
*.) During Flight Booking , I Had Added Extra Baggage For *Kgs. But After Payment The Extra Baggage Was Not Included Due To Yatra's Technical Issues Due To Which I Had To Pay Extra At The Airport Counter .Extra Baggage Cost Is Lesser At The Time Of Flight Booking Than Paying At Airport Counter . (Loss Of Rs.****). I want to know why yatra didn’t add the extra baggage at the time of booking when I have selected the same.
*.) Also Yatra Was Running A Promo Discount Offer Of Rs.***/Pax But I Was Given A Discount Of Only Rs.***/Pax (Loss Of Rs.***). I need the terms and conditions page of this offer dated **th may’**.
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