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Anaya Kamalapurkar filed complaint against Nykaa on Jun 26, 2020
I placed my nykaa order on **st June **** and entered my other address by mistake which I cannot reach out to because of COVID. I wasn’t allowed to cancel the order as it was already shipped till I realised it. I called customer care and they told me to simply not accept the order and it will be returned to the warehouse and refunded. I did the same and contacted costumer care again and now they are informing me that they can’t do anything as they’re not accepting cancellations at the moment.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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