Ajio - Not able to replace the product even it has the policy

Meet Chetankumar Isarani filed complaint against Ajio on Mar 16, 2021

I have ordered a shirt from ajio it was delivered to me on *st march **** but was not marked as delivered. I want to exchange the size so i asked them to mark it as delivered then they said that it will be done by **th march then after that they said that it will be done by **th march and now they are saying it will be done by **th march.

It has been ** days and the no resolution of my complaint.

I want to exchange the size so i am insisting to mark it as delivered.
But they are not doing that.

Please resolve this issue.

My order id : FL**********
Product name : Shirt with Patch pocket, white colour, ** size

Want exchanged to **

Please help i am fed up with the customer care of ajio

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

Ajio

926

Total Complaints

591

Total Resolved

63.82%

Consumer Satisfaction

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