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Sujay Navghare filed complaint against Oyo on Apr 16, 2019
I booked Oyo sober dreams Hinjewadi Pune hotel for ***/-. After reaching there I came to know due to the electricity issue they couldn't allocate the room to me. They ask me to place a call to customer care to adjust in the nearby Oyo hotel. As per there suggestion, I made a call * times. The waiting time was more than usual. In the *st call, the executive asked me to hold and after some time he said the wrong number and call was abort by the executive himself. One had taken ** min. to make the adjustment. But he cancelled my booking and placed a new one with an extra price which is ***/-. He said there is no way he could help me other than paying ***/-
problem was at Oyo's end. So they should arrange without the extra charge and it is not a way to treat customers.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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