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Justdial Ltd - NO RESPONSE FOR MY CASH

JITHIN R filed complaint against Justdial Ltd on Mar 19, 2021

Am the properiotor of NC*U SOLUTIONS. My registered mobile number is **********. Reg - worst support and no update regarding my services and payment.

This was my first deal with you and I hope this will be my last. After a long followup a Telemarking girl Abi from Justdial dial team followed me for a deal. I requested for a cpl type services. And she coordinated Mr. Rafi to attend my lead.

And Mr. Rafi visited me on *rd March **** and gaved the commitment for Cost per lead service for **** and including GST **** ,after me and Rafi spoked with his manager Chandrasekar .

After that days passed, still no update. Never used your services. Then finally on **th night Rafi called me and said his boss chandrasekar raised a mail and it was not a loopmail to Justdial team to refund the amount.

And I didn't received any transfers or messages yesterday **th and today **th also I didn't have any update. After that I asked for a screenshot of that mail with Rafi as a customer.He said that he aksed with his boss. Anyway. They didn't provide that. Why you Justdial guys. Completely scam . Worst support ever had .

I have attached the transaction details and the chats,
Rafi - Mobile Number - +** ***** *****
Boss - Chandra sekar

I called and request in your customer care number * times this week. No body followed up me regarding my ticket. Worst support

Attached the money transferred details. Very very worst service from justdial. Kindly refund my money. And kindly have a look at the worst support.

I will attched the chat document via mail.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Justdial Ltd

21

Total Complaints

9

Total Resolved

42.86%

Consumer Satisfaction

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