OYO - No refund of payment
Menika filed complaint against OYO on Feb 15, 2021
I prepaid of amount Rs. **** for an oyo hotel utsav at jabalpur. But my amount was debited from my side and no record of that payment was found in the app and even when i called them they said no such transaction has been initiated. But I do have merchant id no. And moroever my bank confirmed that payment has been made.and now when i try to reach them they ask for my booking Id which I don't have as i mentioned no nothing appeared in the app. Just my amount was debited!
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