Goibibo - No refund date amendment for booking granted

Booking with 'The Byke Heritage, Matheran' from Goibibo- Ticket # ********, Booking ID: HTLV*EXJFA. On **.**.**, I erroneously made a booking for **.**.** - **.**.** for a deluxe luxury suite for The Byke Heritage, Matheran. Within ** min, I called Goibibo to amend the date to **th-**th July.
On *th they called confirming the amendment is done. But my bad luck, I made a mistake with the date & wanted it to be **th-**st actually.
The customer representative was supposed to check & get back with me. From here, I had to take all the initiatives to call them.
They informed me the hotelier isn't allowing another amendment or cancellation/refund but still, they asked for some time. They kept convincing me the issue is with the management team & they are working on it.
I kept calling relentlessly from **th to **th. They advised me to contact the hotel to see if they can oblige, but the hotel told me to confront Goibibo.
Finally, on the **th I demanded a response on Twitter & they e-mailed me back saying a refund or date amendment is not possible. They at the most are willing to offer a *** Non-promotional Go cash which can be used in the future booking without any restrictions, which is not an apt resolution.
My concern here is I can't let my hard-earned money go in loss. The dates **th and **th are still yet to come. The hotel or Goibibo is not incurring any losses. Once a cancellation is made the room will be available to other customers for booking.
I cannot just let my money go down the drain. I wanted to book a room through Goibibo today for the **th and **st, trusting that my funds will be refunded. But it didn't happen. It wasn't an intended cancellation. All happened as a 'human error' & I don't expect to be penalized for it.
Also, If the hotelier denies my right to re-amend the date or a refund. I expect Goibibo to share an understanding with the hotelier. I have read positive responses about Voxya & I trust to have this resolved at the earliest.