Myprotein India - No refund amount deducted with no order placed
Mohammed Abdullah Ali filed complaint against Myprotein India on Oct 2, 2022
Hello,
I was ordering a product on ** August **** and while doing the payment however the payment was done but order was not processed. Immediately I took help from customer support chat from Myprotein app and provided all transaction details, they mailed me saying they have forworded the issue to Indian Finance team. Then again on **rd August **** I reached out the customer support chat and they told they are checking with customer operations to locate the order.
It's going to be a almost * months now in few days and I am getting a kind of robotic reply stating " Finance or operations team are working on it and will be done in *-* working days". I am fed up chasing them and even support call number nobody picks. Please help me out to get my refund.
Thousands of customers like you have trusted Voxya to resolve their issues

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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