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Think & Learn Private Limited - No Proper Response From Mentors

SUNDARAPANDIAN M filed complaint against Think & Learn Private Limited on Oct 4, 2021

I have taken online study course for my child from Think & Learn Private Limited(Byju's) on March **th ****. The Course fees is Rs. ***** which will be financed by IIFL, and they collect EMI of Rs. **** by eMandate options. First Initial Amount **** Paid after pating they will dispatched one Lenovo tab woth Rs **** to ****. This tab having preloaded study programs for *th Standard and **th standard tamilnadu board syllabus. But problem is after taking course there is no proper guidence and proper response regarding study meterials and course details. due to this i decided to cancel that course, and approaching customer care but they strictly told me no cancellation option in this course and we guide you r child how will study and till now no proper response from them. But the said EMI amount has been forced everymonth by the IIFL finance team with harshly manner. So kindly look into this matter and get the cancellation of course and refund the EMI'ed amount As Early as possible.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Think & Learn Private Limited

11

Total Complaints

7

Total Resolved

63.64%

Consumer Satisfaction

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