Loading...
Shreyas Gururaja Rao filed complaint against ACT Broadband on Jun 18, 2020
I have taken a new ACT Blaze fibernet connection at Chandra Layout Bangalore on **rd May ****. From the day of connection, there is no power backup when power goes which is supposed to be there for * hours after power goes. I have raised close to ** tickets till now and reopened them numerous times. Still they do not fix the issue by installing a battery. The so called "Technicians" close the tickets without resolving the issue every evening. They don't call the customer and check if the issue is resolved.
Everyday I again call the customer care and waste my * hour explaining the problem and they ask me to wait for * hours when I will get a call back from supervisor or technician. Nobody calls but closes the ticket.
This is repeating from * month now.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Even after paying the bill Act brodband not provided service. After raising the ticket also they are not responding properly.. answering like they don't care even we informed them that we complaint on them. Helpdesk...
* times asked them to remove there connection everytime they closed the ticket without even talking with me or making communication with me.
Hi I am writing this letter to inform you that my internet connection is disturbed for the last "FIVE" days. I am facing trouble as I am unable to work, and most of the work is done online, and for that, I need a...
The internet faced disruptions on December *, ****, due to the cyclone. As a result of the network being unavailable, we were only able to report the issue on December *, ****. However, the internet has not been res...
We are using plan GVE_ACT Silver promised speed of **Mbps but for last * year we are getting only **Mbps when run speedback.This is informed to ACT support number of times saying slow speed.we are told by ACT techni...