How to file a complaint against ACT Broadband?
- Go to "File a Complaint" page
- Choose ACT Broadband and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from ACT Broadband
ACT Broadband
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Helping you with ACT Broadband complaints
If you want to complain about a problem that relates to ACT Broadband, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
If you have an issue with the ACT Broadband services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against ACT Broadband?
If you are not satisfied with ACT Broadband, file a complaint now:
1. Go to "File a Complaint" page
2. Choose ACT Broadband and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from ACT Broadband
But before filing a complaint, you should
a. Contact the customer support of ACT Broadband first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with ACT Broadband
Find the contact details of ACT Broadband to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against ACT Broadband to get their attention on your complaint
Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
ACT Broadband - No support resolution by ACT Open
Raised a complaint about a latency issue (experiencing slowness ) to connect my VPN. Provided all necessary information for ACT CORP. but no resolution yet but they are constantly ignoring my request...
Jul 08, 2021 by Sathish Kumaran
ACT Broadband - Speed drop issue not being resolved Closed
I've been observing continuous speed drops from the beginning of June ****, my actual connection is *** mbps, but suddenly my Download speed drops to less than ** mbps, where as upload speed remains fine. When I raised a ticket for this (on ...
Jun 07, 2021 by Mubashar Mohammad Muneer
ACT Broadband - Interrupted internet services Closed
Requested for resolving my internet issue but no proper response. Still waiting for the resolution. Unable to work from home because of their poor services....
May 11, 2021 by Pramod
ACT Broadband - Unnecessary billing Open
i asked to deactivate the zee* plan frommy acount since * months, there is no response, and now putting extra charges for not paying the bill on time. how much fine should i ask for charging me extra and not responding to the complaints. ...
May 03, 2021 by Bhavani Yerragunta
ACT Broadband - Payment mail confirmation not getting Open
I have done the payment on *th of march **** with **** rupees to ACT. But its failed but my money got debited from my card. When i ask bank team, they are asking mail confirmation from ACT. Am sending mails and calls to ACT from last ** days, ...
Mar 24, 2021 by ravi kumar goud
ACT Broadband - Connection suspened despite paying the Bill 10 days prior to Due Date Open
My due date for Bill Payment was **th March **** however the Bill was paid on *rd March **** through their App and i have the generated e-mail invoice from the same....
Mar 18, 2021 by David Leslie
I raise a ticket on **/**/**** FOR SHIFTING LOCATION TICKET N*: SR************** TILL NOW THE DATE WAS **/**/**** BUT MY PROBLEM WAS NOT SLOVED & THEY ARE NOT RESPONDING ANY THING AND THEY ARE ASKING THEY NEED MORE NEW DAYS TIME FORM ** DATY...
Feb 10, 2021 by ANIL
ACT Broadband - ACT Broadband money fraud Open
Account number - ************, I have taken a fixed term plan of * months which was valid until December ****. But in between August month, I have raised shifting/relocation of broadband to my new flat which is located at Varthur, MadhuraNagar ...
Jan 07, 2021 by Mohit Kumar
ACT Broadband - Poor quality Internet service and Disruption for more than 10 days Closed
Had subscribed to ACT Fiber Connection for Monthly **** INR + Taxes and Installation Charge of INR *,***/-. Had received a worst level of Service and Response, Escalated to Nodal Officer, Appellate and CEO of this Company who never resolved my ...
Dec 29, 2020 by S ARUNACHALAM
ACT Broadband - Not providing the Service after payment Open
We Canarys Automations Private Limited Bengaluru has been an ACT customer . They have suspended our internet connection in spite of paying in full. This has affected all people who were working home from that connection. The indirect loss is mo...
Dec 16, 2020 by Raghu Chanderashekhariah
ACT Broadband - Taken money still service pending Closed
My name is Rakesh golla . from Nellore rural kissan nagar area. I paid money before * days back ACT engineer / techinican name is AREEF and his number is (***********). I NEED INTERNET CONNECTION IMMEDIATELY.because here no another option exc...
Dec 15, 2020 by Rakesh golla
ACT Broadband - ACT INTERNET TAKE MONEY BUT NO CONNECTION Closed
I PAID ** DAYS BEFORE FOR MY NEW INSTALLATION ACT FIBER NET INTERNET CONNECTION AT MY HOME ****/- BUT STILL NO CONNECTION IS NOT GIVEN .I SUFFERD WFH BADLY WITHMY WORK I REQUEST PLEASE GIVEN TO MY HOME INTERNET CONNECTION IMMEDIATELY MY HO...
Dec 15, 2020 by Rakesh golla
I have applied for new connection in * may **** but they have not installed/ given connection till June **** and when applied for refund till date they have not refunded my amount. My id is ************...
Nov 24, 2020 by Satish kumar
ACT Broadband - Router not delivered Closed
I have ordered an router from act in Bangalore. They told me that it would be delivered by *nd nov ****, still it hasn't been delivered. If I can customer care, everytime it says that your queue number is more than **. The service request numbe...
Nov 03, 2020 by Taha Masavi
ACT Broadband - Delay in getting ACT internet new connection Open
I have paid for a ACT broadband new connection (* months pack) Rs. ****. on OCT **th, ****. I was told that connection will be provided within ** hours. But till date no connection provided and no proper response from ACT. Also I have asked...
Nov 02, 2020 by Venkatesan
ACT Broadband - Refund Not Provided for unactivated Connection Open
Hello Sir, This is Jagadeesh Malla with Account number ************ requested for One Day connection for Gurujada Kalakshetram on **th March for the program on **th March. Executive Pavan was following up me but could not send any executi...
Oct 31, 2020 by Jagadeesh Malla
ACT Broadband - Net speed Open
My name is chandrasekhar from nellore andhrapradesh my mobile is ***** ***** my net is slow ill complaint about this issue last *months to act management but they didn't respond properly ill pay full amount to this ...
Oct 14, 2020 by Chandrasekhar
ACT Broadband - Act Fibernet Refund not done Open
Before taking the connection I clearly explained my job profile and how the internet will play a crucial role. I shifted from Hyderabad to Vijayawada on **.**.** and took the connection by paying **** for * months on **.**.** at *.** pm and th...
Sep 28, 2020 by venkatesh
Even after number of notification the issue is not resolved....
Sep 26, 2020 by Pandianraj
ACT Broadband - Need refund Closed
please don't go with ACT internet connection..because service is very very worst...i have take connection from ACT in **/*/**** and i have paid in **/*/**** i already told to the sales manager..i need connection too fast..because internet is ne...
Sep 24, 2020 by lakshmanan
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