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ACT Broadband - ACT Internet not activated for 10 days ^Open

I've gotten a new ACT Internet connection installed on August *. I've been waiting since then to get it activated. I've logged numerous support tickets with ACT regarding this. I've also called their customer care to resolve this but to no effe...

Aug 11, 2019 by Nikhil Muthazhahan

ACT Broadband - Internet connection issues ^Closed

This issue has been frequent lately and the response from the team is not at all acceptable. They provide an ETA for resolution without thinking twice. I have been facing this since a few months wherein the internet would go off for the whole w...

Jul 29, 2019 by Sambeet Nanda

ACT Broadband - ACT Broadband Refund ^Closed

My ACT account number is ************ .I have placed the disconnection request/Refund request on **th july by emailing to helpdesk.blr@actcorp.in as their customer care number always comes busy or sometime it keeps you waiting for more than ** ...

Jul 17, 2019 by Vimal Kumar Anjana

ACT Broadband - Shiffting internet connection ^Open

We have raised service request on *st of this month for shifting request. Still, now we did not get the internet. From the last * days they giving false promises. We still face the issue. Please take necessary action on act crop....

Jul 11, 2019 by Chalamarao

ACT Broadband - ACT Broadband left service complaint unattended ^Open

I got a new internet broadband connection from the ACT group on **/**/****. After the bill payment for the initial connection itself, they took a long week. I used to call customer care to hear faulty verbal commitments. They finally provided t...

Jun 27, 2019 by V Nagaraju Reddy

ACT Broadband - ACT internet not working from a week ^Closed

Internet not working from ten days .no action taken and everytime costumer service desk talks about recasting the cables. There is no SLA .i have paid **** and taken the connection for six months. ...

Jun 13, 2019 by Kumar

ACT Broadband - Internet disconnection issue ^Open

I am facing internet issue from last * months which is likely down out of every week * to * days. So when I lodge a complaint about resolution after ** to ** hours they fill to fix the issue and again it will be disconnected. This process is f...

Jun 12, 2019 by Shashi

ACT Broadband - New internet connection money refund ^Open

I have paid for a new internet connection at C*-*** LIG PH-I Huda Colony Chanda Nagar Hyderabad-** on May *th ****. They promised to provide next day installation of a new connection but they failed due to no feasibility of providing me with a ...

Jun 11, 2019 by VENKATRAM REDDY

ACT Broadband - Act fibernet relocation request delayed ^Open

I am a existing act broadband customer and recently changed location and have raised a relocation request to continue uninterrupted service. But noone has addressed my issue even after multiple complaints. Already wasted my time in follow up an...

Jun 10, 2019 by Suneel Kumar

ACT Broadband - Internet not working SR ^Closed

I had a complaint on **th May stating my Internet connection is not working. The Internet connection was lost on **th May, I received a message from Act stating that the restoration of Internet will be done within ** hours, so waited for * days...

Jun 08, 2019 by Mohammed Waghith

ACT Broadband - Internet not working ^Open

Hi, am resident of Rampally locality for past few days am facing the internet connectivity issues. Even after multiple escalation still don't see any action. In a month almost **days am not getting internet and they are still charging for that ...

Jun 06, 2019 by Madira Nagaraju

ACT Broadband - Internet service not provided ^Open

have a act fibernet internet connection and it has not been working since * days.I tried calling the customer care and raised a complaint but till now there is no one to rectify it.The customer care number ***-******** is useless.We are kept on...

Jun 04, 2019 by Priya Darshini

ACT Broadband - Broadband distribution box not shifted for 4 weeks ^Open

ACT broadband requested for shifting of distribution box through customer care support line. No resolution happened. Sent emails to Nodal officer and appellate authority. Every time buying time and no concrete action taken. Already spent quite ...

Jun 02, 2019 by Purushothaman

ACT Broadband - Act fiber disconnected my service without completing the service tenure ^Open

I have taken internet connection along with modem for * months attached bill details below. Suddenly they disconnected my internet connection without informing me. Complaints raised to customer care are not taken care of....

May 17, 2019 by Sreenivas

ACT Broadband - Internet connection issue ^Open

I paid *** Rs. for the internet connection for * months on **-**-**** at *:** am. But still, I didn't get the connection. They promised for instant connection and they also told we have available in your area (*-**, Sanjay Gandhinagar, Shapur N...

Apr 23, 2019 by Jeevanarao

ACT Broadband - No response from the service provider ^Closed

I took internet services from ACT internet broadband services in Bangalore in ****. From last few months, I am facing multiple problems in terms of weak internet and slow speed. Worst is that there is no response in solving my problem despite s...

Mar 03, 2019 by Supriyo Bose

ACT Broadband - Broadband connection: regarding new connection ^Closed

Hello team, I paid rupee **** as a rental for * month for new connection. This guy's collect the amount on ** and said will provide new connection in ** hours. So ideally it should be install by *nd of nov.. but till *rth nov I haven't got ...

Nov 04, 2018 by Avanida Kumar chauhan

ACT Broadband - Internet connectivity issue ^Open

i am facing internet connectivity issue from couple of months and from last two months it has been reached i am facing internet connectivity issue from couple of months and from last two months it has been reached heights. after couples of fol...

Oct 21, 2018 by KiranKumar Killa

ACT Broadband - Pathetic service minimum 15 days & 100 follow ups before someone attends ^Closed

Took ** days to install connection, worked for a week and stopped working. Moved the connection to a new location, took another ** days to install and connection still doesnt work after some ** calls and * emails...

Sep 04, 2018 by Rohan

ACT Broadband - Monthly payment reflects wrongly ^Closed

I made a payment for ACT Wifi bill of Rs. **** on **th April,**** for the month of May. The amount got credited to ACT account successfully. The next day, I receive an email saying the payment is due for the month of May. I called the customer ...

May 12, 2017 by Neha kumari

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