File a Complaint against ACT Broadband
Case Details
Personal Info
Resolution
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How to resolve ACT Broadband complaints online
If you want to complain about a problem that relates to ACT Broadband, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from ACT Broadband by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against ACT Broadband?
If you are not satisfied with ACT Broadband, file a complaint now:
1. Go to "File a Complaint" form
2. Choose ACT Broadband and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from ACT Broadband
But before filing a complaint, you should
a. Contact the customer support of ACT Broadband first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with ACT Broadband
Find the contact details of ACT Broadband to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against ACT Broadband to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in ACT Broadband to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
ACT Broadband - Internet issue not resolved Open
**/* Compliant raised on Sunday around **:** Pm on **/**/**, Still the issues not yet resolved, But received a closer mail from ACT that issue was resolved, But still its was not resolved and no proper respond from team ACT. ...
Sep 26, 2023 by Sridevanathan
ACT Broadband - Act Fibernet Refund will not be given Open
I have paid for *m plan renewal on **th Aug ****. I cancelled the service on **th Aug since I needed landline and Airtel gave me that option. Act told me refund will be processed. Today when escalated to Chennai nodal officer, they called back...
Sep 08, 2023 by Nagoor meeran
ACT Broadband - ACT broadband suspended Open
Payment was due on **/*/** and payment made on **/*/** through credit card through ACT website. Credit card bank confirmed by mail of successful transaction, but ACT still maintains that payment is not received and hence suspended services. Des...
Aug 16, 2023 by Raghavendran
ACT Broadband - Wrong invoice raised and account suspended Closed
I was charged for OTT services which is free and part of package. When contacted customer care multiple Times they said it is free and you don't need to pay but then also my connection is deactivated even though I had paid for * months pack...
Jul 21, 2023 by Santosh bendre
ACT Broadband - Fake commitments bad experience Closed
I am writing to formally complain about the unacceptable service and false promises that I have received from ACT over the past week. For the past week, my internet connection has been completely down and I have been unable to use any online...
Jun 26, 2023 by Bad quality food received
Hi, I am an ACT customer since * year. There was no problem till now. As usual my internet consumption is very low. But in ACT records this month(May****) my ***GB got finished in just ** days and on **th May **** I recharged with *** rupees...
May 22, 2023 by Sheetal T Ganeshgudi
ACT Broadband - Unpleasant service and dissatisfaction Closed
It was a poor service from ACT Broadband personnel. There was a power junction box in my floor, where the power source supplier informed to shift the same * months ago to ACT team. However, we don’t have any information regarding migration wh...
Mar 23, 2023 by Senthil kumar
ACT Broadband - No internet since 4 days Closed
I have registered many complaints and contacting customer care since *days there is no resolution for me as I do wfh job my work delayed since *th of this month need immediate response from your side ...
Mar 12, 2023 by Gouthamu
ACT Broadband - Payment paid but Internet not provided or payment not refunded Closed
I had paid my bill on ** feb **** throught act mobile payment link which was provided. The due date was ** feb **. After ** feb my account was disconnected stating I have not paid. I raised a complaint and team sorted my issue after * days of...
Feb 28, 2023 by Nanditha
ACT Broadband - Refund not revceived Closed
i applied for new connection on **/**/****, made the payment via paytm Rs. **** for that. after using for a few days, we got it disconnected due to the frequent loss of network. i was promised to get the refund for that many times I already cal...
Feb 17, 2023 by amit
ACT Broadband - Lack of consumerism from ACT Open
This complaint is related to suspension of my service connection by ACT. I would like to inform you that I made payment in Aug'** with service validity till **.**.**. But in the month of Dec'** my plan has been upgraded to Giga without my conse...
Jan 19, 2023 by Selva Jayapal Jegadeesan
ACT Broadband - Network not working Closed
The router has an red light and wifi is not having internet....it shows no internet when connected to wifi . ...
Jan 04, 2023 by Mohammed khalid Ahmed
ACT Broadband - Outages Closed
've been using ACT for a year. I have raised complaints, escalation nothing happened, They ignore calls after committing to visit to repair. I found the internet cable has been cut for days and no body shows up I am managing with mobile data to...
Dec 28, 2022 by mary joyce J
ACT Broadband - My internet is not working at 4 days Closed
Hi Actually I already complaint registered before * days. but still my issue not resolved... Please check and solve. Account no : ************ Thanks...
Dec 24, 2022 by Piramanayagam
ACT Broadband - Deficiency of servce Open
My internet connection has not been working since **th. I registered a complaint same day, and have not heard a voice from the company even once. Orobkem still remains.all members if the family are girded to use mobile data which we will end up...
Dec 17, 2022 by Sheila N Krishnan
ACT Broadband - NET NOT WORKING Closed
ACT FIBER NOT WORKING ACCOUNT NO:-************...
Nov 26, 2022 by DHARANI
ACT Broadband - Internet connectivity not available Closed
Our complaint no. SR************** is not getting resolved , they close the ticket on their own without even resolving the issue....
Nov 15, 2022 by Kandan & Nambi
ACT Broadband - Poor Employees Closed
I have ordered a new connection *** rupees plan for * months and I paid for the valid amount(****) as requested after that there is proper response for the person regarding the connection and next day one person called you have to pay extra ***...
Sep 19, 2022 by Manoj Kumar K
ACT Broadband - Network disconnected Closed
In past two months this is *th complaint. The network is disconnecting frequently but customer care representative are very worst. They are not listening to our queries. IAM providing latest service request here. Actually this is *th complaint ...
Sep 16, 2022 by TANJELA SUNDAR KUMAR
ACT Broadband - Internet stopped working Closed
I have raised a service request from the application ,like my internet is not working same time service ticket raised and updated as by today EOD it will resolve ,but no one has reached out to me issue still same , day changed same ticket updat...
Sep 02, 2022 by Ananth Malla
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