Loading...
Vishal Hegde filed complaint against Spicejet Air Line on Jul 5, 2020
I had booked a flight on **th june **** morning for my wife from mumbai to bangalore for */*/****.
The same evening i got an email that the flight has been cancelled and the amount will be kept in their credit shell.
When i wrote an email to the custrelations@spicejet.com requesting to please not with hold the amount with them in their credit shell and refund it back to me as i had made the booking through my credit card. They replied saying its not possible and had their same condition telling that i need to utilise it for my future travel for the same passenger till one year.
My question is, why do u open up bookings when you ppl cant serve your passengers? First you ppl make us book tickets on your airlines and then suddenly cancel it from your side citing reasons of covid **. Bcoz of that i had to book one more flight which costed me *k more for the same day.I understand the reason for cancellation, but you ppl cant keep our money when you have cancelled it. First of all its being very tough financially in this lock down and you ppl aren't giving back the amount.
This is open robbery.I need my money back and i do not want to fly with spicejet again. So there is no question of you ppl holding back my amount, It might be a very small amount for you, but in this pandemic it is a big amount for me.
Stop cheating ppl this way.
Or is it a new way of fraud?
I need my amount back Asap.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
My flight was cancelled from Airlines side on **th November **** and received message that refund will be done in next * working days, there is no refund status. They are not responding to my mails, on call they say...
Your flight was delayed about * hours while boarding. Then around ** minutes after arrival the gates weren't open. I am going to be late to my office. But just few minutes before the boarding gates closes your staff...
flight date was on ** th of nov which was rescheduled by airline from ** th nov to ** nov . Later while boarding I have been demanded extra charges of rs **** by counter man .i have paid that time later I realis...
I want refund on flight booking due to some emergency I couldn’t travel tomorrow on dated **/**/** so I want refund but they denied for the refund this is my PNR No UGTC*N
Following email I sent to spicejet still no response. Hello Spicejet team, I am writing to formally express my dissatisfaction with the treatment I received from your associates at the SpiceJet counter at Bengalu...