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Sudhakar filed complaint against Jeeves Consumer Services Private Limited on Jun 15, 2020
My issue is, i have purchased MARQ Ac and delivered to me on *nd of june from delivery but till now i didnt get any response from Jeeves (even a single call or single message)
I CALLED TO CUSTOMER CARE NUMBER ************ multiple TIMES and i didnt get any response from them still..
Every time they are skipping with reason like tomorrow people will come for installation but it didnt happened till now...i asked to connect managers but nobody is connecting i am not sure what secrecy is maintaining in the comapny...
I felt so much irritated and frustrated much with their service...
My zone is GREEN ZONE and single case also not registered in the past from COVID...but the mystery is nobody is responding....
This is very bad to notice you very badly in this way...it's shameful to the people who are handling this case....
I hope this will help me to resolve this case
My first message revceived on June *nd and target date mentioned by them is *th June
INSTALLATION of MarQ by Flipkart Split Air Conditioner (FKAC***SIAINC) has been registered with Jeeves (Case ID: FINM-***GUG-KEZSOO-KGBYZQ-Q*D*EZG).
Our technicians have been trained on best practices for personal hygiene and safety measures to ensure Safe INSTALLATION.
To know more click on http://fkrt.it/Uoh*H*uuuN
For any further assistance, please call us on **** **** ****
-Jeeves
Thanks much.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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