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TUASIRAMS filed complaint against Swiggy on Mar 20, 2018
Hello People, be alert always.
Like to share a very bad expereince with swiggy.
I recently ordered food from swiggy for the *st time, i did my online payment but i didnt get any bank dedcution messege, and i got my orders, then the delivery boy started asking money he hurried me like anything and took my money since this was my *st service i though it was cash on home delivery, after a day i got deduction messege from bank, i got to know that SWIGGY delivery boy has cheated and robbed me , then i tried to reach customer support, these customer support people were very very unprofessional they didint answer any of questions. i tried to reach the number which i got a call from that delivery boy, people who answered my calls spoke so rudely and threatened me almost like *rd grade rowdies, where are we ? what did i do wrong ? even i didnt know how or i dint get deduction messege how can a delivery ask money ? something fishy i never got deduction messege so lately for any order !!!! also i dont know with how many people this kind SWIGGY delivery boys cheated !!! how swiggy is so irresponsible, food panda is far more better than swiggy, food panda delivery people came though so much rain with *-** minutes delay, very poor customer support, customer support people are highly unprofessional.delivery boys are highly indiscplined , still i didnt my money.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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