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Excitel Fibre - Need bill of installation charges from Excitel

Akshay Bajpai filed complaint against Excitel Fibre on Nov 8, 2022

We got a new registration for excitel broadband. We gave then rs. **** which include tax as well. (They said for cable installation and plan payment).

When we ask for for the proper invoice of *** rs. (In name of cable installation). They said local vendor will give. No invoice has been provided by them. Neither local vendor is giving invoice nor company moreover, local vendor said, "for installation charges, no bill is given".

When i complained about same to excitel customer care they totally denied. The customer is coming in name of excitel. They are doing cheating who will take responsibility.?

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Excitel Fibre

6

Total Complaints

3

Total Resolved

50.00%

Consumer Satisfaction

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