Myntra - Myntra kept me on waiting for over and I still didn t got my refund

On **th March , I ordered trase woman black solid block heels. I recieved the wrong product , I recieved them in red colour. I applied for the return request ,they said the pickup will be done in *-*business days . After re-applying *-* for the return request and sending multiple emails to Myntra the pickup guy showed up today(**th April ) after **days. I gave him the product ,after *-*hours he came to my house and handed me the heel sandals . Even after applying multiply return requests , he handed me the sandles asking me to cancle my return request and do it again .on the app it was showing your pickup will be done in *-*days , I have been waiting for the return for over **days now. Myntra kept me on waiting .it's almost been a month and I want my refund.