Myntra - Myntra Deactivated My 10 Year Old Account ICON Member

I am writing this complaint against Myntra for their unjustified deactivation of my account, resulting in mental harassment and financial inconvenience. I have been a loyal customer of Myntra for over ** years. I am an ICON member (Myntras highest valuable customer category) and annually spend a significant amount of money on the platform. However, on **th December ****, I was abruptly logged out of the Myntra app. Prior to this, on **th December ****, I had placed an order worth approximately ₹**,***, which was in the shipping stage at the time I was logged out. Upon attempting to log in again, I was notified that my account had been deactivated for "security reasons." I immediately raised a complaint on the same day and was asked to wait until **th December **** for a resolution. On the promised date, I received an email stating that my account was deactivated in accordance with Clauses * and ** of the Terms of Use listed on their website. I thoroughly reviewed the specified clauses and found no evidence of any breach on my part. I repeatedly contacted their customer care team, seeking clarification about the alleged violation. However, they refused to provide any specific details, citing "internal policy." Their response was dismissive, and they stated they could not assist me further. This sudden and arbitrary action by Myntra has caused me immense mental stress and inconvenience. My pending order has further complicated the issue, as I am unable to return or exchange due to my account being deactivated. Despite my loyalty and significant contributions as a customer, I have been treated unfairly. The lack of transparency and refusal to address my grievance is a blatant disregard for consumer rights.