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No Broker App - My plan not fulfilled

Sreebala Ramachandran filed complaint against No Broker App on Mar 5, 2026


I purchased the Super Relax Plan expecting professional support in finding a tenant for my property. However, the service I have received so far has been extremely disappointing.

It has been more than ** days since the plan was activated, and during this period:

• Only one property visit has been arranged.
• I have not received the contact details of tenants who showed interest in my property.
• My Relationship Manager repeatedly says he does not have access to share the contact details.
• I was advised to reduce the rent price, which I did, but there has been no improvement in tenant responses.

Another major issue is communication. My Relationship Manager is unable to communicate properly in Hindi or English. Since most interested tenants are local Maharashtrian tenants, effective communication is extremely important for coordination and scheduling visits. Because of this language barrier, potential tenants may also feel uncomfortable interacting through the RM.

In the basic NoBroker plan earlier, I used to receive tenant contact details directly, but under this premium plan I am not receiving even that level of support.

This situation defeats the purpose of purchasing a premium plan.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

No Broker App

22

Total Complaints

9

Total Resolved

40.91%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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