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Zoomcar host - My car not returning to me

Nikhil Sharma filed complaint against Zoomcar host on Apr 28, 2023

I have attached my Kwid car to Zoom Car host in Jan ****, in month of Feb ZoomCar customer took my car as a booking provided by ZoomCar on their App and after * day i get to know my car met with an accident and from then i was following up with them for an updates but no response as we only have an option to raise tickets(no contact number is available to discuss with anyone) after * month now in April i tried to connect them for an updates then after they informed me that my car is in total loss so they will compensate for the same by giving some cash amount. today on **th Apr i received a call from ZoomCar person and he informed me that they can only compansate ****** Rs. against my car......... i have purchased it by giving ****** and after * month getting ****** Rs. with the loss of ****** RS.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Zoomcar host

14

Total Complaints

4

Total Resolved

28.57%

Consumer Satisfaction

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