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Air India Express - My Baggage damaged

Ajimal Ashraf filed complaint against Air India Express on Jul 10, 2023

Dear Sir, Madam,
On **.**.**** I flew with air india express from Doha to Cochin. This
concerned flight flight number IX-*** PNR-A*C*PP. Upon arrival, my baggage came
off the conveyor weal damaged. corner bottoms damage.
At Cochin International airport, I immediately contact airline staff they simple says to follow this option.
Please find a copy attached. To date, air india express has not offered a solution.
According to the Montreal Treaty, I am entitled to compensation. I herewith hold you liable for the
damage that my baggage incurred during the flight operated by your airline.
I herewith request you to remit Rs: ***** within ** days to my account .
If my request does not result in receiving the above-mentioned compensation, I will consider starting a
procedure for minor claims.
With kind regards,

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Air India Express

57

Total Complaints

24

Total Resolved

42.11%

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