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Vibes Healthcare Limited - my 75 year old mother fell of pedicure chir at Vibes Banjara Hills on 4 july

Esther Emmanuel filed complaint against Vibes Healthcare Limited on Sep 24, 2019

My elderly mother aged above ** years had an accident at Vibes banjara hills premises as she has slipped and fallen off pedicure chair on * july ****, she was taken to the hospital in an ambulance by my dad who is ** years. She has undergone surgery for hip and left leg due to the incident at the premises on *thjuly **** at **pm appointment. Your staff are trying their best to cover up the negligence and breach of care and w and hs who do do not have safety protocols nor proper equipment to care for the elderly clients. I spoke to customer care officer Sumeeta Rajgian who was not only rude and not willing to compensate. She is struggling now and on high care needs after being in Rehab nursing home for almost two months after operation
My mothers mobile number is**********

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Vibes Healthcare Limited

9

Total Complaints

5

Total Resolved

55.56%

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