Ola Cab - Money paid still its showing in pending status in apps

SHAHNAWAZ ALAM filed complaint against Ola Cab on Sep 27, 2021

Dear Sir,
this is to bring to your notice for the below mentioned mail regarding the pending payment of Rs.***,for which i had
travelled on **th septerber ****.As there was some problem with connectivity and therefore i was not able to make online
payment accordingly i was asked to make cash payment by driver and i had no option but to pay.
So i had paid Rs.*** in cash to him.'But in apps its still showing pending and regularly i'm getting sms from OLA to make the payment.I had already sent them mail on **th September **** and again on **th September ****,Still no ones has called up for resolution.

Thanks & Regards
Shahnawaz Alam
**********

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Ola Cab

158

Total Complaints

Total Resolved

53.16%

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