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Byju ias - Money not refunding neither giving service

SANJAY TIWARI filed complaint against Byju ias on Dec 10, 2020

I bought a tablet for IAS COURSES.
Initially theirs sales person lied about courses staring as it is in offer but it is not instade given incomplete course having no optional guidance and smaller tablet that stop working within * monthes and no resolution provided even asking to sent product back and saying as payjng extra for replacement.

Now some issue ,
Their agents talking very rudly and fircing *o use abusive words and then if unfortunately we uttered some word they disconnecting callez

Even if u taking politely they disconnecting calls and never calling back and agin we need to explain issue.
Even their managers doing same and always creating call back but not calling .
They aleays had the tec issue ans disconnecting calls.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Byju ias

20

Total Complaints

14

Total Resolved

70.00%

Consumer Satisfaction

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- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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