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Zomato - Money not refunded

Purnima filed complaint against Zomato on Jun 25, 2019

I ordered some food with Zomato and cancelled it in a second because I forgot to add chapati in it but they didn't refund the money. They are making fool of us. They are even not explaining that for what they deducted the money because in one second no one can prepare the whole food so sure food is not wasted and the Zomato delivery person was surely not riding an aeroplane so that he could have reached the restaurant in just one second so for what they deducted the money.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Zomato

1090

Total Complaints

594

Total Resolved

54.50%

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