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Ashish Gupta filed complaint against Agoda Booking on Jan 24, 2024
Via Agoda i booked a hotel (The Malhar Palace, shirdi). And the hotel was given * star status, with all basic amenities. However, the hotel was not even maintaining basic cleanliness / hygiene. Left the hotel without staying and requested the refund from Agoda but now Agoda is just refunding **% of my full pre-paid amount. Felt like cheated by Agoda and agoda is promoting fraud and thiefs on their website and misguiding the travellers.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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