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Talkcharge - Money Not Refunded

Sashank Sahal filed complaint against Talkcharge on Jan 13, 2020

Regarding order id: TC******************* the Talkcharge aksed me to cancel the dispute against this transaction. I contacted my bank and they have confirmed that the dispute has been closed and shared a certain screenshot related to the transaction. I shared the same details with Talkcharge through Gmail but again they are asking me to close the dispute as they are seeing the dispute is still raised. Further, I shared the call recording with my Bank's representative in which he clearly says that the dispute has been closed at least *-* times but after that Talkcharge is not responding to any emails now.
I want my refund back.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Talkcharge

16

Total Complaints

5

Total Resolved

31.25%

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