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Talkcharge - Available wallet balance is not matching with the transaction history

Shreyans Manoj Maniar filed complaint against Talkcharge on Mar 16, 2020

Recently, I was tallying my available wallet balance with the transaction history. The total amount added to the wallet Rs.**** including cashbacks and the transaction history only showed the transaction of Rs.****.This means that the difference Rs. **** should have been reflected in my available wallet balance. But the available wallet balnce is Rs.*. I contacted customer care *-* days back to which they are not giving any reply but just keep extending the time.

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Talkcharge

16

Total Complaints

5

Total Resolved

31.25%

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