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Ashish Kumar Jha filed complaint against Paytm Business on Jul 15, 2019
I received ****₹ on *rd June on my Paytm business application.
I transferred it to my DBS bank A/C and it showed successful on the application but I never received money in my account.
I contacted Paytm business helpline regarding the issue and they said money has been settled into my DBS account and have me a reference no. But on contacting the bank denied any money being recived.
I contacted Paytm again and they asked me for my statement and since DBS dosent provide statement before the month is completed I had to provide them screenshots for banking statements for June.
After calling everyday and getting same response that you will recive callback,your issue will be resolved I was tortured for ** days only to get an answer from there team that they only accept PDFs so now I had to wait till *th July and now once my DBS statement for June was generated I sent them the statement for June and now they are saying that they need my SBI statement as it is linked to my Paytm and the problem is I have not been using SBI since long time and now I can't login as it says contact home branch which is ****km away from me in Bengaluru.
I asked them why are they suddenly asking for SBI statement but they have no proper answer and they don't know what happened to my ****₹.
I am now considering that money gone it was literally stolen from me by Paytm.
They have one of the worst possible customer services.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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