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Pavan R Agrawal filed complaint against Amazon on Nov 12, 2017
Greetings Sir,
I am Pavan R Agrawal, a prime customer of Amazon. I have purchased Redmi Y* mobile phone with ORDER # ***-*******-******* from Amazon.in website on *th Novemeber and the same was delivered to me on *th November for Rs. **** as a prepaid order.
Minutes later, I opened the box and saw that it contained a bar of soap and charger in place of the Mobile (refer to the image attaced).
I feel harassed as Amazon is upfront denying to refund me the money and disconnected my calls many a times. They are saying that they are doing this on the basis of internal investigation and not ready to listen to the customer and know the reality.
Kindly help me out!!
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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