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Pavan R Agrawal filed complaint against Amazon on Nov 12, 2017
Greetings Sir,
I am Pavan R Agrawal, a prime customer of Amazon. I have purchased Redmi Y* mobile phone with ORDER # ***-*******-******* from Amazon.in website on *th Novemeber and the same was delivered to me on *th November for Rs. **** as a prepaid order.
Minutes later, I opened the box and saw that it contained a bar of soap and charger in place of the Mobile (refer to the image attaced).
I feel harassed as Amazon is upfront denying to refund me the money and disconnected my calls many a times. They are saying that they are doing this on the basis of internal investigation and not ready to listen to the customer and know the reality.
Kindly help me out!!
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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