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One assist - MOBILE HANDSET INSURER COMPLAIN AGAINST ONE ASSIST

AMITABHA CHATTERJEE filed complaint against One assist on Jul 1, 2021

My Samsung Galaxy S** lite handset is under Insurance from One Assist. The coverage is from *th Nov ** to *th Nov **. It is applicable both for Accidental damage and liquid damage. Recently since last * days I observed some spots on my LCD screen and Samsung Service centre confirmed its a liquid damage, I made a claim at One assist with all proper and required docs but surprisingly they rejected the claim by saying it is amysterious reason damage. I also lodged complain at IRDA Consumer forum regarding this

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

One assist

60

Total Complaints

29

Total Resolved

48.33%

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