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Sharib Akhlaq Khan filed complaint against Myntra on May 28, 2021
I have ordered six clothes from Myntra on ** May **** . I received the parcel on **May ****. I had already made the payment before receiving the parcel. When I saw the parcel it was torn from one side and was sealed with white tape. So I opened the parcel in front of the delivery agent. I only got * product inside the package and rest *clothes are missing. So I immediately filed a complaint to Myntra customer care executive and I was assured for proper redressal in * days. * days later I receive an email stating that my claim has been denied and that I will not get any refund. I have taken photo as a proof of the torn parcel and also have written assent of the delivery that the parcel was torn.
I want either missing item to be delivered or refund for the Product amount..
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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