Facebook Pixel Tracking

The Park Holidays International - misrepresentation lack of disclosure and timely cancellation request

Avinash Ranadive filed complaint against The Park Holidays International on Apr 7, 2026

We attended presentation through an invitation call from representative, Ms. Chandni, of The Park International Holidays. I was accompanied by my wife, Mrs. Laxmi Negi, and our *-year-old son.
During the presentation, Ms. Chandni explicitly informed my wife that AMC charges would only apply if we availed booking facilities such as rental cars or drivers under an upgraded package. At no point were we categorically informed that AMC charges would be mandatory for every *-night booking regardless of service usage.
When I sought clarification upon noticing AMC mentioned in her notes, Ms. Chandni did not provide a clear explanation. My wife reiterated her understanding that AMC charges applied only to upgraded packages, and this was not corrected. Furthermore, on several enquiries about hidden or additional charges, Ms. Chandni explicitly confirmed there were none.
This discrepancy constitutes misleading representation and nondisclosure of material terms, which is unacceptable.
We also had an agreement with Ms. Chandni that our desired resort bookings would be confirmed even before our customer portal account was created. However, within six days of the presentation and before the account was created, we informed both customer support and Ms. Chandni that we do not wish to enroll in this contract due to the misleading and undisclosed charges.
Accordingly, we request the immediate cancellation of this contract and a full refund of Rs. ***,***. Please confirm the initiation of the refund process at the earliest.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

The Park Holidays International

7

Total Complaints

3

Total Resolved

42.86%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Hari Singh Negi on May 17, 2026

The Park Holidays International  – Deficiency in service Closed

Respected Sir/Madam, I am a member of The Park Holidays International bearing Membership No. TPHIDLAA**Y**********. I wish to submit the following grievance regarding repeated denial of accommodation despite timely...

Bhushan Bhatt on Sep 6, 2024

The Park Holidays International  – Verbally committed many benefits of membership which are not trueClosed

Park holidays This is a fraud and cheating scheme, they are charging as good as ****/night in the name of holidays offering in various hotels, when we ask for property list they just gives location and cott not ...

Raju Mulchandani on Dec 7, 2022

The Park Holidays International  – No service being deliveredClosed

I have paid for membership, promising holidays. No one picks up the call or rrplies to the mails. The website user id & password also don't work.

Rishav Gupta on Mar 31, 2026

The Park Holidays International – Refusal to process 100 refund for cancellation within 24hour coolingoff period Open

I purchased a membership from The Park Holidays International on March **, ****. I exercised my legal right to cancel the membership via email on March **, ****—within ** hours of payment—well inside the *-day cooli...

Shikha Srivastava on May 19, 2025

The Park Holidays International  – Fraud done by The Park Holidays InternationalOpen

This company called my husband Amit Kumar Srivastava to come along with wife for their one promotional event at one of the * star hotel in Ahmedabad. After reaching we found that it was not any event rather they as...