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Hathway broadband and internet hyderabad - Misleading the broadband user and trying to extract money from the user for service not provided

A D UDAYA LAKSHMI filed complaint against Hathway broadband and internet hyderabad on May 16, 2021

I have used Hathway broadband from Oct **** to Dec****. I have clearly mentioned explicitly to the service provider that the internet bandwidth was pathetic and I do not want to continue the service. I asked the concerned representative to take their modem back after December. However they did not show up and the modem is left back with me. I have not used the modem since I switched to optic fiber internet and the cable modem is no more un usable for me. However the hathway person shows up in May **** and is blackmailing me that he would file a complaint for keeping the modem with me. They are trying to misuse the customer genuinely and trying to extract money from the users some how.

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Complaint Status

Resolution Demanded:

Apology letter from company

Hathway broadband and internet hyderabad

15

Total Complaints

7

Total Resolved

46.67%

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