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Pharmeasy Labs - Misleading information about tests

Dishant Jain filed complaint against Pharmeasy Labs on Aug 5, 2023

had booked a package which had D-total test but the technician who came to collect sample told me that it's a different test and doesn't have any D* info. Hence they added one more test (Vitamin D profile) at the moment and I paid for it. Later when I talked to my doctor I realised that Vitamin D total test has **-**% D* and it was sufficient for me.

This is a completely misleading information and it lead to scamming of extra ₹**** for me
Moreover when searching for D* test on the app, all the top results suggest D total test and not D profile.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Pharmeasy Labs

4

Total Complaints

3

Total Resolved

75.00%

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