Zepto - Misguided search made me order wrong utem
Santhosh filed complaint against Zepto on Jan 31, 2024
I was looking to order Pista on Zepto, and when I search for Pista, it gave me Almond results and unknowingly I have placed the order. I have realised that I have placed wrong product, I have asked Zepto team to replace my order or return my orde, but they are not allowing me to cancel the order. I was misguided by their UI.
Thousands of customers like you have trusted Voxya to resolve their issues
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Pavan Kalyan mn on Nov 21, 2025
Zepto – Order got too much delay Closed
I am writing to express my disappointment with the service I received on my recent order. I placed an order with the expectation of your promised **-minute delivery service, which is one of the main reasons I cho...
Gnanaprakash R on Oct 28, 2025
Zepto – Zepto ScamClosed
I ordered JBL ***Bt headphone paying **** from Zepto and received a box when i opened it, there was this sweet box inside and I check with customer support team but they are not ready to refund or deliver the produc...
Adya A on Oct 26, 2025
Zepto – Paid twice Closed
I paid for my order via credit card once, when the delivery boy came it said order hasn’t been paid for. He told me this happened to another customer the day before. Infact this is the second time it happened to me,...
Aiswarya sankar on Sep 28, 2025
Zepto – The package product has a different taste and smellClosed
I got the product But is has a bad taste and sticky type sweet and has a bad smell
Vamshidhar Pulagurla on Aug 23, 2025
Zepto – Amount debited item not delivered Closed
I was debited amount *** but item was not delivered