VRL Logistic (V R L) - Material not deliver within commited time

We book vehical mounted fogging machine at agrimat bangalore from Bangalore to amravati thier contact with vrl for fastest service "vrl perioprity" dt **/**/**** freight ₹****/-charge on term *days delivery upto door delivery at amravati dt**/**/**** **.**pm material at adilabad not to reach nagpur for that we talk various representative vrl mr anand,shriniwasa, Kumar any not given proper response so we inform final delivery party Amravati municipal commissioner they cancelled out part m/s s d pande & co order.that all information sent to vrl perioprity gm mr kumar on dt **/**/** by sms that say within */* hr informa after **hr thay not to make any response so our order for machine cancelled so we put case in consumer court for claim ₹****** cancel order from a muncipal cm