Dell - Manufacturing Defect

Dhruva Gupta filed complaint against Dell on Jul 2, 2021

This is to inform you that i bought the new Inspiron **** few days ago from official dell website and was facing a manufacturing defect from the first day itself and raised a complain for the same and a service person was send to resolve the issue

There is still the manufacturing defect with the laptop, the system still shows charging icon even when the charger is not connected. The worst part is the clips of the back were broken during the repairing process and caused permanent damage to the unit.

The DC port has been changed
The windows has been reset
Remotely Tests and trouble shooting has been done

But no luck.

Please provide me replacement of this product now or refund my money in full

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Dell

164

Total Complaints

Total Resolved

46.95%

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