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poonam Jain filed complaint against LG Electronics on Feb 1, 2023
Fridge delivered in Dec **th, ****. Because of unavailability we unpacked fridge on Jan **, ****. It was good and after ** days of use it started heating ,I called to customer care and they sent technician. The guy said the compressor is gone they has to repair it. Within a month refrigerator started giving problem. Why should I go for repair process or a faulty machine. I asked for replacement or refund. Even after ** days also I didnt get response from LG regarding my issue. they gave me multiple numbers of manager, supervisor, area manager. I contacted them but they all said that the replacement period of * days is over.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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