RAVI KUMAR CHELAMKURI filed complaint against LG Electronics on Jul 31, 2025
I HAVE PURCHASED A LG FRIDGE DOUBLE DOOR MODEL FROM SONOVISION ON **-**-**** WITH TAX INVOICE NUMBER GWK* **** FOR Rs ***** and USING BUT FROM THE I BROUGHT II AM GETTING REGULAR COMPLAINT LIKE HEAVY NOICE FROM THE FRIDGE NOT COOLING PROPERLY . THESE TYPE OF COMPLAINTS REPEATEDLY EVEN AFTER THE COMPANY SERVICE PERSONS VISIT AND IN FROM LAST SIX MONTHS THE COMPLAINT HAPPENING REPEATEDLY AND IN THE LAST SERVICE THEY HAVE CHANGED THE COMPRESSOR OF THE FRIDGE IN WARRANTY WITHOUT CHARGING ANY MONEY BUT AGAIN THE PROBLEM REMAINS SAME AND WE HAVE REPEATEDLY MAKING COMPLAINTS TO THE CUSTOMER CARE AND RECENTLY ONE WEEK BACK AGAIN THE SERVICE PERSON CAME AND TOLD THAT THE PCB BOARD AND COMPRESSOR ARE TO BE REPLACED THIS TIME. HE SAID THE COMPRESSOR IS STILL UNDER WARRANTY BUT FOR THE PCB BOARD WE HAVE TO PAY RS ***** (TEN THOUSAND) OR WE HAVE TO TAKE EXTENDED WARRANTY WHICH IS ***** RUPEES AND THEN THEY CAN REPLACE THE PARTS WHATEVER GOT REPAIRED. AND WE HAVE PAID ***** RUPPESES. BUT ACTUALLY ALL THESE PROCESS AND BACUSE OF CONTINUOUS REPAIRS WE ARE GETTING VERY MUCH DISTURBANCE AND EVEN THE PRODUCT WE GOT IS HAVE MANUFACTURING DEFFECT . HENCE WE ARE REQUESTING YOU TO GET OUR PRODUCT REPLACED. THANK YOU VERY MUCH

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I am writing to escalate a serious issue regarding my LG AMC service in India, which has been pending for the last * months despite multiple complaints. I have already paid for the AMC, but the LG India service t...
I purchased a ** inch tv in October ****. In feb **** it's panel is not working Only blue screen comes without any video only there is sound
Complaint against Authorized service centre from Hyderabad (**********)repaired LG Regrigerator on ** April **** . charged Rs ****.**. But regrigerator not working. He is not responding to calls at all.
After coming to service water is leaking from purifier continuously service people is not responding correctly
On September **, I placed an order on LG.com for a product worth around ₹**,***, under the assurance and influence of LG's own sales or marketing employee during a voice call throughout the process. The product was ...