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Udaya Suriyan filed complaint against LG Electronics on Apr 27, 2026
I bought a new LG air conditioner on **th of April and got it delivered by **th of April.
At the vasanth n co showroom Old Washermenpet, Chennai.
They informed us that the installation will be done within two days of delivery which **th April. I can understand that this is peak season of AC buyers and so it might take one or two additional days for installation, but it is around ** days since I got it delivered but no installation has happened.
No one from the LG service team has communicated about the delay or even if we tried to contact both LG customer support and vasanth n co, there is no proper response from them. We tried multiple times contacting them and all they say is we will do it today. After that no calls from them.
If this is how you going to treat your customers then why we should buy products from LG. We have bought the AC to feel comfortable in this summer, but it feels like the summer will end before the AC is installed.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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