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Sheoraj suman filed complaint against Dell on Apr 18, 2021
I have purchased a laptop last week , i asked the store to replace the laptop! They are asking me to contact dell customer care ! Is the right procedure ? I am not asking for refund! The product is also in exact new condition. It’s just that this laptop is not functional with my applications. I just want to upgrade it that too within ** days. This kind of replies make us very dissapointed. I think, people giving such responses should not be part of such big brands.
Please get replacement of my laptop as it’s impacting my work.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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