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Yogesh Kumar filed complaint against Jio Fiber on Sep 3, 2022
We had a Jio Fiber connection which was surrendered on **Aug****. Service Request SR*****CWI*Q was raised to return Router etc and to Refund Security Deposits. Jio Fiber automatically closed this SR without pick up of old devices. One more SR was raised for this Delay and to return old Devices, but again same story, within ** hrs Jio close SR automatically. We call Customer care they reopen SR and then close it automatically. This cycle happened many times and issue is still not resolved. Old devices are not taken back by Jio and our Security Deposit is not refunded.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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